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For Canadian Residents Only

Contact UsWe are committed to helping you find the right answers to your questions and concerns. Please choose one of the three options below to contact us and we will endeavour to respond to your inquiry as quickly as possible.
 

In case of medical emergency, please contact your physician immediately.

By e-mail: Response times may vary during holidays.
Resident of Canada
Resident of The United States
Other
By Phone: Novartis Pharmaceuticals Canada Inc.
(514) 631-6775
CIBA Vision Canada Inc.
(905) 821-4774
Novartis Animal Health Canada Inc.
(905) 814-0840
Novartis Consumer Health Canada Inc.
(905) 812-4100
Monday - Friday, 8:30am - 4:30pm EST
By Mail: Novartis Pharmaceuticals Canada Inc.
385 Bouchard Blvd.
Dorval, Quebec
H9S 1A9
CIBA Vision Canada Inc.
2150 Torquay Mews
Mississauga, Ontario
L5N 2M6
Novartis Animal Health Canada Inc.
2000 Argentia Rd.
Suite 400, Plaza 3
Mississauga, Ontario
L5N 1V9
Novartis Consumer Health Canada Inc.
2233 Argentia Rd.
Floor 2, Suite 205, West Tower
Mississauga, Ontario
L5N 2X7
Please allow for postal service turnaround time. Response times may vary during holidays.
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You may also contact Novartis companies worldwide. Please select the country of your choice by clicking on the link below.
 

Hours of operation may vary by country.
 

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Visit the full investor relations section on Novartis.com